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Customer Testimonials


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Excellent Quality - What you expect from a German made system

" I have previously bought a similar RO system on ebay for about the same price (£110). The system was cheap and the casing for the filters cracked whilst screwing it into place! You could tell it was a cheap Chinese made system. I bought this system because it was made in Germany and would be good quality. IT IS, great quality and clear instructions. Also comes with a nice 12 months manufacturers warranty so you can tell it's got to last. Always go for quality and make sure you ask where your system is MADE/MANUFACTURED! "

Good construction, made in the Germany

" Just wanted to say thank you. Priced fairly, good construction, made in the Germany detailed instructions & comes with hand wrench to remove old filters, but you need a drill if you want to install it yourself - but it's not hard at all. Flow is good from tank. Water tastes very good, 10 ppm after install and steadily getting lower. Shipping was prompt. Very pleased customer. "
Tyler John Avery

Buy It, You Will Not Be Disappointed!

" I LOVE this water filtration system. My water went from a TDS level of 144 down to a 5! The taste is wonderful. I am so happy with it. I even use this water to wash my face now. And I use it for my essential oil diffuser. Anything that requires distilled or low sediment water, this water is perfect for, even better. I tell my kids to drink as much water as possible to stay healthy and at least now they are. But at least it is not proprietary, so any faucet from the hardware store should work just in case. "

Easily fitted with a little tinkering

" Went in without a hitch (self-installed). Water tastes like it should. Nothing. "
Lisa LeJeune

Very happy with this ro unit

" Very happy with this ro unit. Purchased this to replace an old cheap China made system. The kit comes with everything needed to install but had no idea how to install, thankfully they install for a small charge within the West Midz, would have cost a bomb with a plumber to install.Water pressure and taste are just great. "
Edward Flores

Great 5 Stage RO System & installation at a very good price

" Great 5 Stage RO System at a very good price. I was very pleased with the quality of the materials. Membrane is the DOW one, which is the hardest one to get, especially at this price and its genuine. Instructions are great. I replaced a 17 year old 3 stage RO system so installation was mostly already completed. Water PPM cleaned from 500ppm tap water to 10ppm RO finished water. "

Wonderful RO Water System

" I researched these systems for a few weeks (on Amazon and talking to my plumber and associates at work) and finally decided on this system. For starters, this system is packed very well and arrived to my home completely intact. I was impressed upon opening it as the main filter housing unit seemed very high quality and heavy. The unit ships with a filter in each of the compartments. Whether this system is easy to install or not is obviously subjective depending on factors such as your previous experience with basic plumbing and/or your particular location for install. I decided to install mine under the kitchen sink as normal and also ran a separate line for the refrigerator's ice/water line. More on that in a bit. The included tap is satisfactory and works better than I thought it would. You can push the lever down and hold it if you just need to fill a glass or you can flip it up until it locks and and it will continually dispense until you turn it off. Another neat thing about it is once you bolt the base of the tap down, you can still swivel the entire neck around so you could, for example, fill the dog's water bowl with it sitting on the kitchen counter next to the sink if the sink is full. The finish of it is a shiny chrome, and it matches my new Moen stainless ap well enough. However, I may replace it in the future if my boss (wife) requests it or if the mood strikes. You will need to drill one 1/2" hole to mount the tap. I couldn't find this info anywhere prior to ordering the system, but I was very happy once it arrived. Some of these taps require a 1 1/2" hole, and that would concern me because I have a synthetic granite/composite sink that it tough as nails to drill into. If you need to drill into granite/marble, get a bit such as a Lenox diamond tip whole saw bit (1/2" bit) It will cost you about £10 and you can buy it at the big name blue or orange home improvement stores. TIP: Once you locate where you want the tap mounted, get a thin piece of wood (such as a shim) and drill a 1/2" hole in it. Then get some duct tape and tape it onto your sink where the hole in the wood is directly where you want the hole for the sink tap.. Then drill through the hole in the wood into your sink's surface. This will keep your drill but from "dancing" or walking on the surface. Also, take your time!! This is a crucial step and you don't want to screw it up. The key is using the proper drill bit for your application. In my case, it took me a good ten minutes to drill through my sink (probably a 1/4" thickness) and the bit was completely useless once I got through the surface. In other words, I just made it. Also, don't be afraid to get an eye dropper or baster to drop water in the hole as you're drilling. It will help your bit to not burn up so fast. Once the hole is drilled to your liking, follow the illustration for assembling the hardware for the tap and mount it. The actual hook ups and plumbing for the system is where I kinda did my own thing. I have a 2200 square foot ranch that was built in the eighties with that nasty, defective polybutelene plumbing and, after a ruined master bath and another close call in the kitchen after owning the house for just 6 months, I had my plumber completely re-pipe to the tune of 3K. So I guess what i'm saying is I am not fond of cheap plastic ice maker line, or the plastic inserts or nuts. The good news is because all of the fittings on the system are 1/4 inch connectors, you can use the fancy braded chrome ice maker lines with the compression tips that would normally go behind your refrigerator to hook up most of the system. If you decide to do this, the only one you won't be able to use one on is the line that goes from the RO unit to the tank (because it has a crimped-on special two-way valve). One word of caution though- if you do this be very careful and mindful that you are screwing a metal compression connector onto plastic threads on the unit. My advice, in hindsight, is to determine where you're going to want the unit and place it there prior to beginning the install. Then determine what lengths of lines you will need and hopefully you will only have to screw the hoses onto the unit one time, as opposed to screwing a 5ft hose on the unit only to realize that you only needed a 2 ft hose and then having to unscrew the connector. If you want to incorporate your icemaker line, you will need a 3 way female 1/4" T connector, one for the fresh RO water coming in, and then two lines-one for the RO faucet and the other for the ice maker. Bottom line is-take your time!! If you do, you will love the result. It took me longer than it probably would have taken most people, but I have a unique kitchen sink with funky plumbing (couldn't use 1/2" adapter included to feed system from faucet bottom, instead had to convert down to 3/8" and run from cold water valve). Oh yeah, the water tastes amazing!! I would be the first to tell you if I didn't think it tasted good but it is phenomenal! I am a coffee drinker and the coffee tastes so much better! It also tastes better than the bottled water that we buy. It's like the water has absolutely no after-taste. It's just pure H2O! Feel free to email me at if you have questions or want to see pics of my system in action!! Good luck! **UPDATE** 2015 The system has been in now for two weeks and we're very impressed. My wife, who typically drinks coke or sweet tea, is literally drinking 2-3 large cups of this water daily! She absolutely loves it! I went to a Mexican restaurant last week with my boss and ordered water with my meal (which is what I always drink) and I noticed immediately how horrible their water tastes now! I never noticed it before until I started drinking the Pure Water Filters water. As far as reliability goes, I have not had any problems or leaks with any component of the system, and we are using it rather heavily. We also have a baby due in 9 weeks so we're looking forward to making baby formula with this great water, too! "
James Huckfield

Amazing product, great company!

" I ordered the standard system (non-electric) as I wanted the purest water from my kitchen tap. I ensured my water pressure could support this unit. Pure Water Filter have refined the Ecosoft instruction manual to ensure everything is as easy as possible. The results are excellent and I am very happy. "


" We have had this for few months, got it for my wife as she was having some health issues and someone recommended fluoride and other chemicals in the water are very harmful for the health, so we decided to embark on the reverse osmosis system. I researched and researched and finally decided that this is the best in the market. We had a little issue with the fitting, actually it was our mistake and the customer service we received from the company was second to none, Zak was very helpful with us (as I work away) and when I came back in the country he emailed and spoke with us and we realized that we didn’t insert one of the pipes fully, after doing that it worked like a charm...thanks Zak!!! Till today it has been working fine, my wife use it for drinking and cooking and touchwood her migraines are a lot better and improving... I fully recommend this and on top the customer service that matter's most... Thanks Zak again!!! "
Steve Fisher

Wasn't sure at first

" Well I wasn't sure at first as I'm happy drinking bottled water, but after a little research online I found bottled water has stuff put inside it and the actual bottles themselves "biodegrades" into the water and causes cancer :S ...this system is great and I'm saving a lot of money on useless bottled water. "

Nice System & Quick Installation

" Engineer was very quick, installed system in under an hour. Doesn't take up any real space as the systems just under my counter and an extra tap on the sink. The kids love it and you can actually taste the difference. Thanks! "

Installed it myself

" Installation is easy if you want to do it yourself. You just need to drill a whole in the counter for the tap, everything else is just push and fit into place. Don't forget to leave it running for a while after set up so filters can be activated. Very good quality - I will be recommending to family and friends. "
Jason Roberts

Hassle Free!

" I love things that don't need constant tinkering with and this is great. It doesn't need tinkering with and works a charm, I am so happy I chose to buy from you lot. A big thank you from the whole family! "
Omar K

Life saver

" Cannot be living without it! Makes drinking clean water simple! "
Kelvin H

Excellent product

" Superb taste and quiet operation. No leaks and easy installation. I would recommend to anyone with bad tasting water. Thanks "

Customer testimonials

Great 5 Stage RO System & installation at a very good price

" Great 5 Stage RO System at a very good price. I was very pleased with the quality of the materials. Membrane is the DOW one, which i ... "

Great product

" I bough this RO system about a month ago, and i really happy with it. I couldn't tell how much better from the tap water by the eyes ... "
Colin T.

Easily fitted with a little tinkering

" Went in without a hitch (self-installed). Water tastes like it should. Nothing. "
Lisa LeJeune
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