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How It Works

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For more information on how this system works, see our How It Works page.


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Below is a video of how the system works:

Video link:

Our Systems - What You Need to Know

Our systems are designed to be fitted under your kitchen counter. We advise making space under and around your kitchen counter if an engineer is on his way for installation. We offer installation to customers who live within the West Midlands at a cost of £50.

If you live outside of the West Midlands - we offer free UK wide delivery. Outside the UK incurs a delivery charge of £80 (see our Delivery Information page for details).

We have 2 systems available, one is non-electric and the other is electric. The only difference is the electric system has a booster pump which will increase the water flow through the system (filling your water storage tank quicker) as well as correcting a low water pressure supply. If your water pressure is lower than average (lower than 40-90psi/3-6 Bar) then you need the electric system.

Both systems will remove 90-100% of contaminants. If you are confused and do not know what water pressure your property has call your water company (who bill you for water) and ask them the average water pressure for your location. You may be able to find details of your water company here.

These are diagrams of our Ecosoft Reverse Osmosis System and the Ecosoft Electric Reverse Osmosis System, click to enlarge:




FILMTEC™ Next Generation Home RO elements

Dow's next generation elements have been precisely designed and will replace existing DOW FILMTEC™ residential RO elements. Performance specifications are identical for both DOW FILMTEC existing and next generation of products. All next generation Home RO elements are NSF/ANSI 58 certified.

The next generation encompasses all standard DOW FILMTEC elements, click to see PDF data sheet:


Product improvements and enhanced features

Completely redesigned element:

Dow has completely redesigned all standard DOW FILMTEC residential RO elements using optimized materials of construction and our industry leading product development capabilities. The next generation design offers equivalent or superior overall performance compared to existing DOW FILMTEC standard products. Elements with flow rate equal or greater than 50 GPD now have a two leaf design improving element efficiency and water quality while maintaining the trouble-free operation you have come to expect from DOW FILMTEC elements. The new element is compatible with all element housings that have previously used DOW FILMTEC residential elements.

Brand protection:

Incorporation of multiple security features such as:

  • Enhanced hologram label design with multiple anti-counterfeiting features which include:
    • Water drop symbol and text holograms
    • A DOW FILMTEC™ product code and model description
    • A unique imprinted product serial number
  • GPD marking on feed end tube

Quality Assurance:

Enhanced quality control throughout the entire production process; eleven different quality checks monitor all critical dimensions and product characteristics. 100% of all DOW FILMTEC™ residential elements must pass an element integrity test before packaging to ensure our customers receive defect-free products.

The increased capacity, advanced automation and quality control will allow us to keep providing high quality DOW FILMTEC™ residential RO elements. Dow understands that quality products provide critical support for your reputation in the market place, and help increase customers' satisfaction with your products.

FILMTEC™ Reverse Osmosis Membrane

The 4th stage of our filter systems is the reverse osmosis membrane. This filter does the heavy work, taking out majority of the contaminants from your water. We use FILMTEC™ reverse osmosis membranes made by DOW® Water and Process Solutions (USA).

We are is pleased to announce the launch of the next generation of DOW FILMTEC™ residential reverse osmosis elements.

The ability to consistently produce identical, high quality products time and again means DOW FILMTEC elements offer customers some of the most reliable elements available in the industry today.

See below a diagram of our reverse osmosis membrane (4th stage):

How Pure is Your Water?

You can check the quality of your water by using our TDS Meter:

This measure the Total Dissolved Solids in the water - it measures EVERYTHING in your water, that's not water.

The level of TDS indicates how clean your water is, see below:

From our testing, the average TDS level found within the West Midlands is between 210 and 350.

This is just passed the marginally acceptable levels set by the U.S. EPA. This is because the West Midlands is known to have hard water, with levels of artificial fluoride, calcium, magnesium and chlorine as well other possible contaminants adding to the TDS levels.

After being treated by our systems the water TDS level is below 40.

Customer testimonials

A must for all households!

" Great product at an excellent price! I would highly recommend all households have one. Especially, in the West Midlands - we have th ... "
Patrick K.


" We have had this for few months, got it for my wife as she was having some health issues and someone recommended fluoride and other ... "
Steve Fisher

Installed it myself

" Installation is easy if you want to do it yourself. You just need to drill a whole in the counter for the tap, everything else is ju ... "
Jason Roberts
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